OS X 10.5.2 update kills mail.app in some cases
By john on Feb 13, 2008 in featured
On Monday, Apple finally released it’s much anticipated 10.5.2 update to OS X Leopard. While I ran the update on monday evening, I didn’t have a chance to put it through it’s paces until yesterday evening. Everything seemed to be going just fine until I fired up mail and found that, once I tried accessing any messages in my inbox, mail would crash. hard. A window popped up informing me that mail had crashed and allowing me to restart it, and/or file a report. I filed a crash report (the first few times) with Apple, then restarted mail. Same thing.
I then tried removing the accounts and re-adding them. I still faced the same thing, it would download and sync with the mail servers, but as soon as I would try to access any messages it would immediately crash. I then thought that perhaps it was something in the mail store still on the local machine that was causing the trouble. Rather than try to find the mail store on my local machine I decided to try adding another mail account that had never been accessed via this machine. That too caused the crash. At this point I decided to open up console and have a look at what’s going on.
When I opened up Console, I immediately found the error as registered by mail:
2/13/08 4:02:17 PM Mail[952] *** Terminating app due to uncaught exception ‘NSInternalInconsistencyException’, reason: ‘trying to set a non-ToDo MailboxUid for a ToDo. The MailboxUid for a ToDo must be a ToDosMailboxUid’
So, apparently Mail is trying to set a mailbox UID for a ToDo item, and the UID isnt an appropriate type. Here’s the problem with that, though – I have never once used the ToDo’s feature of Mail. I didn’t even play around with it. I thought it was neat that they were adding it in, but I already used other software to handle that ( Things ).
Thus far I’ve been unable to find a resolution for this issue, so if any of you readers have thoughts or suggestions on what to try next, I’m all ears. This is a pretty big issue, though, as it’s preventing me from accessing my email on my Macbook Pro. I don’t like the OS X version of Thunderbird, and don’t plan on switching to it. (see the update below for why that’s crossed out).
Post thoughts or possible solutions in the comments
[Update1 7:50PM EST 02/13/08 by John]: I was able to get Mail to work again! The solution, in my case, was to remove ~/Library/mail, then load Mail and let it re-create everything. I moved the directory to my desktop, so as to have a backup just in case something went wrong.You MAY lose some settings if you do that, though, so be ready to re-create your old mail environment.
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